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Genomics WA uses an online system to streamline the process of ordering and billing for all service and equipment use requests.

All facility users are invited to use the system, which requires a one-time registration.  Once you are registered, the system will enable you to place service requests, schedule instrument use, request reagents and monitor progress.

How to register for an iLab account for Genomics WA
  1. Navigate to the Genomics WA iLab page
  2. In the upper-right-hand corner of the screen click ‘Register,’ and go through the registration wizard.
  3. Once your registration has been submitted, you will receive an email confirming your submission.
  4. Once your account has been approved, you will receive an email with login information.
How to create an Equipment Reservation

Some instruments in our labs are available for use to trained researchers. To book a training, create a service request as detailed in the section below.

Once you have been added as a trained user, you can schedule equipment time for that instrument.

  1. Navigate to the Genomics WA iLab page.
  2. At the upper right hand of the page select Sign in
  3. Enter your email and password, and log in.
  4. Select the Schedule Equipment tab and click on the ‘View Schedule’ button next to the instrument of interest. Click and drag on the time frame you would like to schedule your reservation for.
  5. A window will pop up that will allow you to verify your reservations details and provide payment information before saving the reservation.
How to create a Service Request
  1. Navigate to the Genomics WA iLab page.
  2. At the upper right hand of the page select Sign in
  3. Enter your email and password, and log in.
  4. Select the Request Services tab and click on the ‘Request Service’ button next to the service of interest.
  5. You will be asked to complete a form before submitting the request
  6. Your request will be pending review by us. We will review your request, add charges, provide quotation or we will ask for more information if needed. We will then guide you to the next steps for processing your project.